Western Railways Partners with Namaste Health for Emergency Medical Support

The app offers real-time video consultations with healthcare professionals, ensuring quick and effective care during emergencies.

Mumbai’s Western Railways introduces a free emergency healthcare app, Namaste Health, offering real-time doctor consultations to commuters in need.

Western Railways has launched a partnership with the Namaste Health app to provide commuters with free emergency medical support directly from railway platforms. The app offers real-time video consultations with healthcare professionals, ensuring quick and effective care during emergencies.

Developed by Dr. Anshuman Manaswi, a well-known plastic surgeon, the Namaste Health app aims to address the critical gap in emergency care faced by Mumbai’s bustling commuter population. Speaking about the initiative, Dr. Manaswi stated, “Namaste Health is a step towards making emergency care more secure, timely, hand-held, and accessible to all. With Western Railways’ support, we aim to help lakhs of individuals who depend on this network every day and face minor to major emergency health issues, especially during rush hours.”

Key Highlights of the Initiative

The app's free service is expected to help manage a wide range of emergencies, from minor ailments to life-threatening situations. “Hundreds of lives lost in the first couple of minutes can be saved, and the golden hour best utilised with the collective effort of a smartphone equipped with the Namaste Health App, instant access to emergency doctors, and timely connectivity to hospitals,” added Dr. Manaswi.

Furthermore, this collaboration highlights the increasing integration of digital health solutions into public infrastructure. According to Western Railways, the app also ensures seamless collaboration between ambulance services, hospitals, and doctors. Dr. Manaswi elaborated on the importance of this synergy, stating, “The seamless collaboration of all these stakeholders, along with ambulance services, is the key to success in this challenging endeavour of saving more lives in the immediate post-emergency period. Hundreds more patients with minor ailments will also receive correct guidance, which is equally important for proper recovery.”