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US-Based Vitalchat Integrates Inpatient Telehealth with Samsung Healthcare TVs

Written by : Nikita Saha

October 13, 2023

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Initially, this initiative will target states with evidenced shortages in beds and staff in the USA. However, going forward the goal is to expand this partnership to other countries.

USA's leading inpatient telehealth solutions provider, Vitalchat has partnered with Samsung to integrate its telehealth solutions with Samsung's healthcare TVs to offer improved patient care and communication.

This collaboration aims to deliver a more informed, comfortable and personalised patient care ecosystem by offering high-quality audio and video communication between patients and healthcare providers.

With Samsung healthcare TVs, hospitals can be fully set up with the telehealth technology within minutes, reducing patient room downtime. Additionally, the partnership will offer healthcare solutions specifically designed to free up caregiver time and improve care delivery.

Initially, this initiative will target states with evidenced shortages in beds and staff in the USA. However, going forward the goal is to expand this partnership to other countries.


Designed for the unique needs of patients in healthcare environments, Samsung's HCU7030 and HCF800 Crystal Hospital 4K TVs along with Vitalchat's AI-enabled E-Sitter and Virtual Visit solutions aim to provide a robust solution for clinicians.

Further, the Vitalchat app leverages the Tizen platform within the Samsung healthcare TV, which enables hospitals and other clinical environments to utilise a low-cost camera while maintaining high-quality audio and video performance without overburdening the network.

The US-based telehealth solutions company offers AI-driven patient monitoring and virtual visit solutions that conserve network bandwidth with the aim to define the hospital of the future. Their combined clinical and technical know-how led to the creation of real solutions that address real problems facing healthcare leaders today

Founded in 1938, Samsung started as a trading company and has since grown into one of the largest businesses in Korea, producing nearly one-fifth of the country's total exports.

However, In 2023, Samsung launched healthcare TVs specially curated for the healthcare sector. With this launch, the Korean tech giant aims to improve the patient experience in the healthcare environment by providing access to high-quality audio and video, easy device enrollment and safety standards. Just days back, Samsung Health partnered with b.well to offer personalised healthcare on its galaxy smartphones. With this app, users can consolidate a 360-degree view of their health, including their clinical records along with healthcare wearables, pharmacy, laboratory, and insurance data including that from CMS and Veterans Affairs.


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