Sun Life Global Solutions & IIT Indore Partners for AI-Powered Innovation in Insurance Technology

Students will gain practical skills relevant to the insurance industry through training in data analysis, algorithm development, and problem-solving.

Sun Life Global Solutions, a global capability center specializing in advanced technology solutions for the insurance sector, has entered into a strategic partnership with the Indian Institute of Technology (IIT) Indore.

This collaboration aims to revolutionize the insurance industry by leveraging advanced technologies, including artificial intelligence (AI), machine learning (ML), data analytics, and generative AI, as reported by InsurTech Insights.

The partnership focuses on enhancing core insurance processes such as risk assessment, claims management, and customer segmentation to elevate client experiences.

By combining Sun Life’s expertise in operational excellence and technology innovation with IIT Indore’s strong research capabilities, the collaboration is poised to deliver transformative solutions for the sector.

Enhancing Student Opportunities & Industry Innovation

A key feature of the partnership is providing IIT Indore students with hands-on exposure to cutting-edge industry practices.

Through training in data analysis, algorithm development, and problem-solving, students will gain practical skills relevant to the insurance industry.

Sun Life will also offer internships to IIT Indore students, bridging the gap between academic learning and industry requirements while fostering a talent pipeline equipped to meet the evolving challenges of the global capability center (GCC) sector.

Professor Suhas S Joshi, Director of IIT Indore, underscored the significance of industry-academia partnerships in driving innovation and workforce development.

“The partnership is particularly important given the expanding influence of GCCs in India, which include a significant number of insurance and BFSI companies driving innovation, client excellence, and technological progress,” said Joshi.

Tarun Sareen, Managing Director of Sun Life Global Solutions, highlighted the partnership’s potential to set new benchmarks in insurance technology.

“By joining forces with India’s leading minds in research and engineering, we are accelerating our ability to deliver cutting-edge solutions that address our clients’ evolving needs. This partnership will fuel innovation across AI, cloud computing, and emerging technologies, enabling us to set new industry standards and drive growth in key areas like claims prevention and biometrics,” Sareen stated.

By combining research excellence and practical applications, the collaboration is expected to strengthen the capabilities of both academia and industry, ultimately driving innovation and growth in the insurance technology landscape.

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