Star Health Launches Home Health Care Service in 50 Cities

Before the nationwide launch, Star Health conducted a successful pilot study in Coimbatore, Pune, Delhi, and Kolkata.

Star Health and Allied Insurance Company, a standalone health insurance provider, has launched its Home Health Care service in 50 cities across India.

This initiative aims to provide medical care at the doorstep, enhancing accessibility and convenience for patients.

Before the nationwide launch, Star Health conducted a pilot study in Coimbatore, Pune, Delhi, and Kolkata. Based on the positive feedback and outcomes from these cities, the company decided to expand the service to 50 additional cities and towns.

Sharing thoughts, Anand Roy, MD and CEO of Star Health, said, "We are happy to announce the launch of Home Health Care Services across 50 cities and towns today. Customers are always kept at the centre, and this offering aims to provide effective healthcare at the doorstep of the customer."

Currently, Star Health and Allied Insurance has 881 offices and a network of 30,000 healthcare providers. The company employs over 15,000 individuals and has more than seven Lakh agents. In FY2024, it reported a gross written premium of INR 15,254 Cr and a net profit of INR 845 Cr.

The insurance company, headquartered in Chennai, has partnered with healthcare service providers such as Care24, Portea, CallHealth, Athulya Homecare, and Argala to deliver in-home medical care across India.

Range of Offerings

The Home Health Care service will provide treatment for a variety of common ailments, including fever, acute gastroenteritis, urinary tract infections, and acute gastritis.

Customers can request services by calling the toll-free number or using the Star Health mobile application. Through this service, doctors will be available to visit patients at their homes within a short time frame.

Patients will also have access to medication, diagnostic tests, and specialized care from the comfort of their homes.

Dr U Hari Hara Sudan, associate VP and claims head of Digital and Alternative Channels at Star Health indicated that the cost for a five-day treatment, including fees for doctors and nurses, would range between INR 7,000 and INR 7,500.

Reportedly, this amount will be deducted from the patient's sum assured under their insurance policy. Patients who require additional treatment or hospitalization will be referred to a healthcare provider for further care.

In another development, in January, Star Health and Allied Insurance partnered with PayNearby, a branchless banking and digital network aiming to provide accessible and affordable health insurance to the semi-urban and rural population across the country.