RED.Health Introduces Salus EMS to Enhance Emergency Care Delivery in India

Salus EMS leverages real-time technology to enable on-the-go video consultations between ER physicians and paramedics, allowing informed and immediate decisions that can be life-saving.

RED.Health has launched Salus EMS, an advanced, AI-driven emergency medical services (EMS) platform designed to improve response times and bridge critical communication gaps between ambulances and emergency rooms (ERs) in India.

Salus EMS leverages real-time technology to enable on-the-go video consultations between ER physicians and paramedics, allowing informed and immediate decisions that can be life-saving.

“We are making sure that every second during patient transport is optimized to save lives. It represents patient-centered, AI-driven emergency care of the future, as the need for more dependable, real-time solutions increases over time,” stated Prabhdeep Singh, Founder and CEO of RED.Health

India’s emergency response system often faces challenges that delay essential care.

Paramedics are limited in administering certain medications or procedures without physician guidance, which can lead to treatment delays.

Additionally, inadequate communication between ambulances and emergency rooms often results in medical teams being unprepared for patients upon arrival.

Studies suggest that these delays can contribute to higher mortality rates, especially in situations where hospitals lack immediate information about incoming emergency cases.

AI Integration in EMS to Minimize Errors

Salus EMS addresses these challenges through AI-driven features that support paramedics and ER teams with instant access to expert advice. Through video consultations, ER doctors can guide paramedics in administering critical procedures en route, reducing the risk of delays.

Additionally, the platform’s AI capabilities automatically log key events and produce real-time electronic patient care records (ePCRs), minimizing the chance of human error and providing ER teams with accurate, timely data.

The system prioritizes data security, ensuring HIPAA and ISO 27001 compliance. Hosted on Amazon Web Services (AWS), Salus EMS uses encrypted communication channels to safeguard patient information throughout the transport phase.

The platform is also designed to improve patient outcomes in high-risk events such as cardiac arrests, strokes, and severe trauma. Salus EMS’s real-time features ensure that ER teams receive precise patient data before the patient’s arrival, allowing them to prepare for critical interventions immediately. This reduces mortality risks and accelerates the response time needed in severe cases.