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Microsoft Expands Healthcare AI Capabilities Through New Partnerships with Epic, Paige.ai

Written by : Dr. Aishwarya Sarthe

October 18, 2024

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The new AI tools, developed under Microsoft Cloud for Healthcare, aim to transform clinical documentation, optimize patient care, and simplify data integration. 

Microsoft has launched new artificial intelligence (AI) tools to improve healthcare workflows and data analysis. These innovations are part of Microsoft’s broader strategy to position itself at the forefront of healthcare AI. 

Key partners in this initiative include Epic, Paige.ai, and several major health systems. 

The new AI tools, developed under Microsoft Cloud for Healthcare, aim to transform clinical documentation, optimize patient care, and simplify data integration. 

Microsoft’s latest advancements include foundational models for medical imaging, an AI-driven nursing documentation solution, and a healthcare agent service, all designed to reduce administrative burdens on healthcare workers.

New AI Models for Healthcare Data

One of Microsoft’s key innovations is the introduction of healthcare-specific AI models available in Azure AI Studio. These models are built to assist healthcare organizations in analyzing diverse data types, such as medical imaging, genomics, and clinical records.

Developed in collaboration with partners such as Providence and Paige.ai, the models allow healthcare institutions to integrate data more effectively, enabling them to build AI tools that address specific needs. 

Carlo Bifulco, MD, Chief Medical Officer of Providence Genomics, said, "These models can complement human expertise by providing insights beyond traditional visual interpretation and will reshape the future of medicine.”

By offering ready-to-use templates and minimising data-processing requirements, Microsoft’s tools allow healthcare organizations to tailor AI solutions without needing extensive computational resources.

Addressing Workforce Shortages

Microsoft also highlighted the potential of generative AI to ease the strain caused by ongoing workforce shortages in healthcare. 

One key solution is an AI-driven nursing workflow tool developed with Epic. This tool uses ambient technology to automate administrative tasks, allowing nurses to focus more on patient care. 

Several major health systems, including Duke Health and Cleveland Clinic, have started using the AI tool. Corey Miller, Vice President of R&D at Epic, noted, "AI is transforming nursing workflows by streamlining administrative tasks, allowing nurses to focus more on patient care.” 

Duke University Health System’s Senior Vice President and Chief Nurse Executive, Terry McDonnell, echoed the sentiment, emphasizing how the AI tool "alleviates burnout and gives us more time to connect with our patients at the bedside."

The tool is designed to automatically draft nursing documentation for review, significantly reducing the time spent on administrative paperwork. 

Early hospital feedback has been positive, with nurses reporting that the tool improves the quality of patient interactions.

AI Solutions for Healthcare Agents

Microsoft is also introducing a healthcare agent service through Copilot Studio. This new service allows healthcare organizations to build AI-powered tools for appointment scheduling and patient triaging tasks. 

Currently, in public preview, the service enables providers to use pre-built templates and data sources to create custom AI tools tailored to their needs.

Cleveland Clinic, one of the service's early adopters, played a key role in refining the tool for real-world healthcare settings. Microsoft executives highlighted that this collaboration has helped optimize the agent service for the challenges faced in modern healthcare environments

Enhancing Healthcare Data Solutions

Microsoft’s AI-driven approach extends beyond clinical documentation. The company is also enhancing its data solutions through Microsoft Fabric. 

This new capability streamlines the ingestion of various healthcare data types, including Medicare and Medicaid claims, and integrates this information with clinical, imaging, and social determinants of health (SDOH) data. 

Healthcare organizations can now send data from patient conversations, such as those captured by DAX Copilot, to the Fabric platform. 

The data can then be analyzed and combined with other datasets. This approach allows healthcare providers to generate deeper insights into patient care, ultimately improving decision-making and care management.

Microsoft’s Corporate Vice President for Healthcare and Life Sciences Solutions, Joe Petro, stated, “We are at an inflection point where AI breakthroughs are fundamentally changing how we work and live. These advancements dramatically enhance patient care and rekindle the joy of practicing medicine for clinicians."

Stay tuned for more such updates on Digital Health News.


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