Written by : Jayati Dubey
October 3, 2024
In his new role, George will focus on driving operational initiatives to expand MediBuddy’s network, enhance customer experience, and optimize costs.
MediBuddy, India’s leading digital healthcare platform, has announced the appointment of Nijil George as Senior Vice President and Head of Operations.
With over 21 years of experience in operations, Nijil brings extensive expertise from leading organizations such as Amazon and Marico.
In his new role, George will focus on driving operational initiatives to expand MediBuddy’s network, enhance customer experience, and optimize costs.
He will also work on fostering a culture of execution excellence and ensuring MediBuddy’s services scale effectively to align with the platform’s mission to provide high-quality healthcare to a billion people.
Satish Kannan, Co-founder and CEO of MediBuddy, expressed confidence in George’s ability to transform operations, stating, “Nijil brings a unique blend of innovative thinking and operational discipline crucial for scaling our services. His ability to implement cutting-edge solutions while maintaining efficiency will be pivotal as we expand. His leadership will significantly shape the future of healthcare delivery at MediBuddy.”
Nijil George shared his excitement about joining MediBuddy at a critical time for India’s healthcare sector.
“The challenge of delivering quality healthcare to a billion people is both immense and inspiring. My experience in scaling complex systems at global tech giants has shown me the power of innovative operations. I look forward to applying these lessons to healthcare, creating agile, efficient systems that can adapt to the diverse needs of a billion-strong population,” George stated.
He emphasized that the goal is not just improving healthcare access but redefining healthcare quality in the digital age.
“This is a chance to make a lasting impact on the health and well-being of an entire nation,” he added.
An alumnus of the Management Development Institute (MDI), Gurgaon, George has consistently delivered transformative results throughout his career.
At Amazon India, he played a key role in improving productivity and operational quality, launching a voice assistant-based automated training program to scale onboarding during peak periods.
With George’s leadership, MediBuddy aims to further its reach and impact in India’s rapidly evolving healthcare landscape.
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