Fujifilm India launches healthcare app: "FUJIFILM Connect"

FUJIFILM India has launched 'FUJIFILM Connect,' a mobile app designed to provide healthcare service and support. Koji Wada, the Managing Director of FUJIFILM India, sees the app as a significant contribution to India's healthcare industry through their comprehensive solutions. Chander Shekhar Sibal, the Senior Vice President & Head of Healthcare Division at FUJIFILM India, emphasizes the app's importance in delivering faster and more reliable services to customers, made possible by advanced technology.

The 'FUJIFILM Connect' mobile app serves as a valuable resource for healthcare professionals, offering accurate and timely information about Fujifilm medical products, ultimately saving time. Users can efficiently manage service requests and access technical support through the app's user-friendly interface. The platform includes features such as easy service request submission, service history tracking, and device performance monitoring. The primary goal is to enhance the customer experience and elevate the overall quality of healthcare services in India.

The app covers a diverse range of Fujifilm medical products, encompassing FDR & Mammography scanners, X-ray imaging devices, and MRI & CT scanners. Additionally, there are plans to incorporate a variety of Endoscopy products in the future. Through 'FUJIFILM Connect,' users not only have access to track their device status and service requests but also gain insights into upcoming advanced products and technologies.

By introducing this mobile app, FUJIFILM India aims to streamline communication, provide efficient technical support, and deliver valuable product information to healthcare professionals across the country. The user-friendly interface and extensive coverage of medical products promise to optimize the workflow for healthcare practitioners and contribute to improved patient care and outcomes in the Indian healthcare landscape.