CitiusTech Launches GenAI-Enabled HEDIS Solution in its PERFORM+ Platform

CitiusTech’s PERFORM+ platform is designed to improve efficiency, reduce operational costs, and accelerate productivity within the HEDIS and quality management processes.

CitiusTech, a prominent healthcare technology solutions provider, has unveiled the first Generative AI-powered HEDIS (Healthcare Effectiveness Data and Information Set) solution within its PERFORM+ Clinical Convergence Platform. 

CitiusTech’s PERFORM+ platform is designed to improve efficiency, reduce operational costs, and accelerate productivity within the HEDIS and quality management processes.

The new GenAI HEDIS solution streamlines how healthcare payers can manage and enhance quality measures. 

Shyam Manoj Karunakaran, executive vice president and head of health plans & platforms at CitiusTech, said, "Within the next five years, most industry processes and operations will require re-imagining to adapt to a bold new era. HEDIS and Quality Management for payers are no exception. Our Generative HEDIS solution is a library of capabilities that will continue to help payers improve efficiency, eliminate costly operations, and exponentially boost productivity.

Key Features of the  Latest HEDIS Solution

The integration of GenAI into the PERFORM+ platform introduces several advanced features aimed at enhancing user experience and operational efficiency. The platform now includes Conversational Rules, enabling text and voice-based rules for cohort and measure building, making operations more intuitive and streamlined. The GenAI Foundational Library acts as a collaborative workbench, offering comprehensive tools for GenAI solutions. 

AI-Augmented Engineering accelerates development processes, significantly reducing the time needed to bring new features to market. Additionally, the Assisted User Experience has been improved with features like chart abstraction and annotation tools, making quality management more user-friendly and efficient.

Madhu Madhanan, VP and engineering head of PERFORM+ at CitiusTech said, "We are at the pivotal intersection of healthcare-grade Generative AI adoption for conversational experiences and the most advanced technologies for HEDIS and quality management."

By integrating these advanced AI capabilities, CitiusTech aims to help healthcare organizations navigate the complexities of quality management while reducing operational inefficiencies.

CitiusTech, a global IT services and consulting enterprise, is dedicated to the healthcare and life sciences sectors. With a focus on building efficient, effective, and equitable ecosystems, the company serves over 140 enterprises, leveraging deep domain expertise and next-generation technology.