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Apollo Telehealth Partners with NTPC to Launch TeleEmergency and TeleICU Services at 9 NTPC Plants 

Written by : Jayati Dubey

September 7, 2023

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The TeleEmergency service is positioned as a crucial lifeline during critical situations. When an emergency arises, a team of highly trained paramedics can establish a connection between NTPC employees and experienced emergency physicians from Apollo Hospitals located in Chennai, Kolkata, or Delhi in just a matter of five minutes. 

Apollo Telehealth, from the Apollo Hospitals Group, has inaugurated its TeleEmergency and TeleICU services at nine National Thermal Power Corporation (NTPC) plants across India. 

These NTPC plants, strategically located in Ramagundam, Kaniha, Korba, Vindhyachal, Dadri, Barh, Solapur, North Karanpura, and Mauda, now have access to Apollo's innovative TeleEmergency and TeleICU services.  

These services aim to bring advanced medical care closer to the NTPC workforce.  

Notably, during the COVID-19 pandemic, Apollo Telehealth supported NTPC by establishing and operating Remote COVID management units at 11 plant sites, where over 1700 engineers were treated, monitored, and stabilised using a combination of remote monitoring and on-ground support. 

The TeleEmergency service is poised to be a lifeline in critical situations. In the event of an emergency, highly trained paramedics can connect NTPC employees with experienced emergency physicians from Apollo Hospitals in Chennai, Kolkata, or Delhi within a mere five minutes.  

This rapid response mechanism is designed to handle a broad spectrum of emergencies, including strokes, flash burns, industrial accidents, heart attacks, and knife wounds, among others. Its paramount objective is to bridge the gap between the onset of a medical crisis and the arrival of specialised medical care. 

Moreover, Apollo Telehealth plans to harness its extensive telemedicine network to provide virtual access to doctors specialising in over 20 fields. This service will not only benefit NTPC employees but also extend to their families.  

This innovative healthcare approach promises to save lives along with significantly reducing the time and expenses associated with travelling long distances for medical consultations. 

Commenting on the same, Vikram Thaploo, CEO of Apollo Telehealth, said, "With the inauguration of TeleEmergency and TeleICU services at these NTPC plants, we are not just enhancing employee safety and well-being; we are revolutionising the way healthcare is delivered." 

Notably, doctors at NTPC plant hospitals will benefit from the support of Apollo's specialists, enriching their expertise and enabling them to deliver even more comprehensive care to NTPC employees. 

Earlier this year, Apollo TeleHealth played a key role in the Mukhyamantri e-Eye Kendram initiative, spearheaded by the Government of Andhra Pradesh.  

Leveraging cutting-edge digital technologies and a skilled team comprising ophthalmologists, optometrists, and technicians, Apollo TeleHealth made a profound impact by delivering eye care services to an astounding 2.5 million individuals across 115 Mukyamantri e-Eye Kendram (tele-ophthalmology Centres) strategically situated throughout the state of Andhra Pradesh. 

As an integral part of this initiative, Apollo TeleHealth conducted over 2.4 million refraction tests and analysed over 900,000 fundus images. These efforts aimed to identify early signs of various eye-related conditions, including but not limited to diabetic retinopathy, hypertensive retinopathy, cataracts, macular degeneration, and other ocular issues, providing valuable insights for patients' well-being. 

About Chime India

The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving senior digital health leaders. CHIME includes more than 5,000 members in 56 countries and two US territories and partners with over 150 healthcare IT businesses and professional services firms. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and care throughout the communities they serve. CHIME's members are chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs), and other senior healthcare leaders. The CHIME India Chapter became the first international chapter outside North America in 2016 and is now a community of over 70+ members in India. For more information, please visit


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