Amazon Pharmacy Claims 100% Serviceability Across India, Expands Same-Day Delivery to 23 Cities

The company claims its platform delivers to every pin code where service is permitted, adhering to all regulatory requirements.

Amazon Pharmacy has announced that it now delivers medicines across 100% of serviceable pin codes in India, positioning itself as one of the most comprehensive online healthcare platforms in the country.

The e-commerce giant claims its pharmacy services are accessible even in the remotest parts of India, offering customers the convenience of ordering prescription medications, over-the-counter (OTC) drugs, medical devices, supplements, and health products from the comfort of their homes.

Amazon’s robust logistics network supports this ambitious expansion, enabling same-day delivery in 23 cities, including major metros and Tier-II cities.

Nationwide Reach, Including Remote Areas

"Through Amazon Pharmacy, we are committed to making healthcare more accessible and convenient across India," said Harsh Goyal, Director - Pharmacy, Amazon India.

"By leveraging Amazon’s extensive logistics infrastructure, we ensure that even customers in remote areas like Port Blair, Havelock in the Andaman and Nicobar Islands, Leh in Ladakh, Kanyakumari in Tamil Nadu, and Roing in Arunachal Pradesh can access essential medications."

The company claims its platform delivers to every pin code where service is permitted, adhering to all regulatory requirements.

Customers in these areas can benefit from the same ease of ordering and reliable delivery that Amazon offers for other essential products.

Amazon Pharmacy integrates seamlessly with the broader Amazon.in shopping experience, making it easier for customers familiar with the platform to order healthcare products.

The service allows users to explore a wide range of medicines, with verified sellers ensuring authenticity and quality.

Amazon Pharmacy also employs best-in-class processes, from secure packaging to hygienic doorstep delivery, ensuring customer trust in its healthcare offerings.

"We have maintained the same simple, seamless experience that our customers are used to while upholding the highest standards of safety," Goyal added.

Telemedicine Support Enhances Accessibility

To further enhance the customer experience, Amazon Pharmacy offers a free consultation service via a third-party telemedicine partner.

If customers have missing or erroneous prescriptions, a registered medical practitioner contacts them to assess their needs and, if appropriate, issues a new prescription to complete the order.

With its comprehensive reach, fast delivery, and customer-centric approach, Amazon Pharmacy is positioning itself as a key player in India’s evolving healthcare landscape, claiming to bring essential medicines and healthcare products to every corner of the country.

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