5 Hospital CEOs Leading Innovation & Patient Care in Mumbai

From strategic planning to resource management and innovation implementation, CEOs influence the trajectory of healthcare provision.

Mumbai, the financial nucleus of India, harbors a diverse healthcare ecosystem, comprising both public and private healthcare entities.

The Municipal Corporation of Greater Mumbai (MCGM) oversees an extensive network of medical establishments, ranging from hospitals to dispensaries and health posts.

However, the city's public healthcare infrastructure faces strain amidst its burgeoning population. With Mumbai's populace set to double by 2040, the demand for healthcare services is intensifying, underscoring the need for robust healthcare delivery mechanisms.

In response, private healthcare institutions have emerged as critical pillars, alleviating the burden on public resources.

Spearheading these private healthcare establishments are CEOs, whose roles are integral in navigating the intricate healthcare landscape.

From strategic planning to resource management and innovation implementation, CEOs wield significant influence in shaping the trajectory of healthcare provision in healthcare institutions.

As custodians of these institutions, they bear the responsibility of steering the organizations towards sustainable growth while ensuring the delivery of high-quality care to the city's residents.

In this article, we look at five hospital CEOs in Mumbai leading innovation and patient care.

Gautam Khanna

IIT Kanpur Alumni, Gautam Khanna leads PD Hinduja Hospital- one of the premier hospitals in the country. He joined Hinduja Hospital as CEO in 2014 and helms the responsibility for the overall growth of the healthcare vertical within the Hinduja Group.

He is also the head of the PD Hinduja Nursing College. Khanna has over three decades of wealth of experience in healthcare management with 22 years working with 3M Healthcare’s in India and abroad. Before stepping in as Hinduja Hospital’s CEO, he was executive director and country manager for 3M Healthcare for the South Asia Region.

Under his leadership, PD Hinduja Hospital took a significant leap toward the digitization of healthcare including digitizing patient journeys by online appointment booking, payment for services, online reports, etc.

The hospital launched a digital health records initiative by giving each patient a UID, which has the repository of all their health docs under this leadership.

He also oversaw the implementation of initiatives such as online TPA and AI chatbot for patient communication.

Apart from his role at Hinduja Hospital, he also holds several posts on prestigious forums. Currently, Khanna is the chairman of FICCI Health Services Committee, President of AOH (Association of Hospitals) Mumbai, and the Leader of the Western Region for Nathealth, India. He is also a task force member for the SMRT project for IIT Kanpur.

Dr Sujit Chatterjee

Dr Sujit Chatterjee is a prominent figure in the healthcare sector, serving as the CEO of Hiranandani Hospital, a leading healthcare provider in India.

Sujit Chatterjee is a medical doctor with a specialization in Obstetrics and Gynecology. He has been the CEO of Dr L H Hiranandani Hospital since its inception in October 2002.

Under his leadership, the hospital has grown from 130 beds to become a 244-bedded facility, providing comprehensive healthcare services to patients.

He has previously served as a professor of obstetrics and gynecology at Mumbai University.

Under his leadership, Hiranandani Hospital has established itself as a benchmark for quality healthcare in the country, offering a wide range of medical and surgical services, with a focus on cardiology, oncology, neurology, and orthopedics.

Under his leadership, Dr L H Hiranandani Hospital has achieved numerous accolades and recognitions. The hospital was the first in Mumbai and the Western region of India to receive ISO certification.

It was also the first in Mumbai and the Western region of India to receive NABH accreditation, which is a mark of quality and excellence in healthcare delivery.

In addition to his role as CEO, Dr Chatterjee is also actively involved in various professional organizations and forums, including the Association of Healthcare Providers India (AHPI) and the Indian Medical Association (IMA).

Dr Santosh Shetty

Dr Santosh Shetty is the CEO and executive director of Kokilaben Dhirubhai Ambani Hospital, a leading multispecialty hospital in Mumbai, India. A renowned figure in the healthcare industry, Dr Shetty is known for his leadership and advancing quality patient care.

Dr Shetty has extensive experience in hospital administration and healthcare management, having worked in various prestigious institutions before joining Kokilaben Dhirubhai Ambani Hospital.

He served as a nodal officer for NABH (National Accreditation Board for Hospitals & Healthcare Providers) and has a BDS degree with an MBA in Hospital Administration and Healthcare Management.

Under his leadership, Kokilaben Dhirubhai Ambani Hospital has received numerous awards and recognitions, including the Best Multispeciality Hospital Western Region Award, Best Multispeciality Hospital in Mumbai, and the Trusted Hospital of 2019 Award by Reader's Digest.

The hospital has also been recognized as the Smartest Hospital Building in India by Honeywell and The Times of India for its use of natural resources, worker safety, personal protection, indoor environment quality, and control of energy-efficient appliances and fixtures.

He has also been instrumental in driving various technological innovations in the hospital, such as the adoption of cloud solutions for better patient care and the use of AI for cardiac arrhythmia care.

Jitendra Haryan

Jitendra Haryan is a seasoned healthcare industry professional with over two decades of experience under his wings.

He has a Bachelor of Commerce (BCom) degree and is a CA with a Certificate Course in Mergers and Acquisitions.

He currently serves as the CEO of Jaslok Hospital & Research Centre in Mumbai, India, a position he has held since 2019.

Prior to this role, he was the Chief Financial Officer (CFO) at the hospital, where he managed various areas of healthcare, including quality initiatives, finance, budgeting, business restructuring, and operations.

Haryan has a proven track record of driving growth, innovation, and operational efficiency in healthcare organizations. He has led various strategic initiatives at Jaslok Hospital, including the implementation of advanced telemedicine technologies.

Under Haryan's leadership, Jaslok Hospital has successfully introduced state-of-the-art robotic surgery technology, enhancing precision in diagnoses and patient outcomes.

The hospital has also developed personalized treatment plans using AI algorithms, leading to more precise diagnoses and tailored interventions, ultimately reducing medical errors.

Dr Tarang Gianchandani

Dr Tarang Gianchandani is a highly accomplished healthcare professional with over 25 years of experience in acute and long-term care operations, both nationally and internationally.

She holds an MBA in Healthcare Management from the National University of Singapore and completed a clinical fellowship in orthopedics from Alexandra Hospital in Singapore.

Dr Gianchandani is an orthopedic surgeon and healthcare administrator with a passion for delivering quality patient care and driving operational excellence in healthcare organizations.

She has held leadership positions in prestigious institutions such as Changi General Hospital, Alexandra Hospital in Singapore, and Lok Nayak Jai Prakash Narayan Hospital & GB Pant Hospital in New Delhi.

As the Group CEO of Health Care Initiatives at Sir HN Reliance Foundation Hospital & Research Centre, Dr Gianchandani has been instrumental in driving strategic initiatives to enhance patient care services and operational efficiency.

She has focused on developing sustainable healthcare systems within the organization, with a strong emphasis on leveraging technology for innovative solutions.

Disclaimer: This article is factual and does not intend to promote any specific hospital. The ranking order in the article is arbitrary and not presented in any particular order. The information is based solely on data gathered from hospital websites and other publicly available sources.